The salesmen at Pacific Source take way too long to get prices back to us.
Excellent quality products and Gina is extremely knowledgeable and great to work with. We live in the most remote place on earth, so it is so valuable to get the order right the first time as we all live with freight costs. Beautiful well made cabinets, quality appliances, tile and mosaics, hardware and doors. What a great resource to have on Maui.
I attempted to give Pacific Source $15,000 to $25,000 for new kitchen and bath cabinets but they were too "busy" to take my order! The salespeople here are NOT professional and don't have a clue how to conduct business! I would mention the particular salesperson that I dealt with, but (Terry) would be out of a job for the unprofessional way he handled this situation! I personally spent over 20 years in the Design/Furniture industries and have never treated a client the way I was treated by this salesperson! He promised to follow through with my cabinets and strung me along for WEEKS before sabotaging my condo remodeling schedule by finally telling me that he was "just too busy" to help me! I have numerous incriminating e-mails he sent me to prove his total lack of action.........His honesty would have been nice from the very beginning! My best advice is to go somewhere else on Maui for kitchen and bath cabinets!
Not a good place to consider if you have a timeline crunch or need pricing for your clients right away!
I am a contractor on Maui doing remodeling on condos. We have a short time to get in and get the job done and get out.
Pacific Source is a US Hardware Store based in Wailuku, Hawaii. Pacific Source is located at 515 E Uahi Way, Wailuku, HI 96793, USA.
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